Admin / SecretarialCustomer ServiceOthersPublic / Civil Service

Investigation Officer

The Central Provident Fund (CPF) Board is looking for analytical and dedicated Investigation Officers to join their enforcement team at Novena Square. In this role, you will be part of a mission-driven culture aimed at securing the retirement, healthcare, and housing needs of over 4 million members in Singapore.


📋 What You Will Be Working On

As an Investigation Officer, you are responsible for ensuring employers comply with the CPF Act through thorough and impartial investigations:

  • Enforcement & Recovery: Take proactive enforcement or prosecution actions to recover mandatory CPF contributions from employers for their employees.

  • Evidence Gathering: Interview employers and employees and record formal statements to establish facts and determine compliance.

  • Case Management: Follow up on formal reports lodged by employees regarding late or non-payment of contributions.

  • Field Work: Conduct site visits to workplaces to facilitate active investigations and verify employment records.


🎓 What We Are Looking For

  • Experience: Relevant experience in investigative work, compliance, or enforcement is preferred.

  • Technical Skills: Familiarity with data analytics and automation tools such as Excel, Power BI, or Python is considered an advantage.

  • Analytical Mindset: Meticulous in reviewing figures and evidence with the ability to interpret complex information to support case findings.

  • Communication: Effective written and verbal communication skills for recording statements and preparing structured reports.

  • Attributes: High integrity, accountability, and the ability to work under pressure in a fast-paced environment.


⏰ Job Details & Expectations

  • Position Type: 1-year full-time contract with an option to renew or potential for emplacement into a permanent position.

  • Work Model: Hybrid work model offering flexibility for remote work, subject to service requirements.

  • Salary: $3,100 to $5,400 (commensurate with experience).

  • Culture: Flexible dress code and a strong emphasis on continuous learning and formal training.

  • Closing Date: March 11, 2026.


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