Admin / SecretarialCustomer Service

Admin (Air-conditioning Company 5 Days + Rotating Sat)

DR. COOL PTE. LTD. is seeking an organized and customer-oriented Admin professional to support their air-conditioning service and installation operations. Based at One Sims Lane, this Full Time role is central to managing customer relations and ensuring the smooth scheduling of technical teams.


📋 Key Responsibilities

You will be the primary point of contact for customers and the operational backbone of the office:

  • Customer Service & Scheduling: Handle customer inquiries and coordinate schedules for both air-con servicing and new installations.

  • Contract Management: Monitor and keep track of maintenance contract renewals to ensure service continuity for clients.

  • Documentation & Data: Maintain accurate company records and perform essential data entry tasks.

  • Finance & Procurement: Provide service quotations to clients and manage the ordering of stocks and supplies.

  • Ad-hoc Support: Carry out any additional duties assigned by management to support the team.


🎓 Job Requirements

  • Experience: Requires at least 1 year of experience in Admin, Secretarial, or Customer Service roles.

  • Skills: Strong organizational abilities, proficiency in data entry, and a professional communication style for handling customer queries.

  • Attributes: Reliable, detail-oriented, and capable of managing multiple schedules simultaneously.


⏰ Working Hours & Location

The role follows a standard work week with rotating weekend requirements:

  • Schedule: 5 Days + Rotating Saturday.

  • Location: 1 Sims Lane, Singapore 387355 (Near Geylang/Aljunied area).


💰 Salary & Details

  • Monthly Salary: $1,600 to $2,500.

  • Applications: 7 applications received as of today.

  • Closing Date: February 27, 2026 (Short application window).


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